01
Current incident
A new production problem appears
Thade Operational Memory · Built for engineering teams using Jira
Your engineers already solved this. Why are they solving it again?
Thade turns Jira history into reusable Operational Memory: connecting recurring problems, evidence and validated decisions so your team can consult what worked in the web app and inside Jira issues.
14-day free trialDoes not modify your ticketsNo credit card required
Start with Jira
Expand only after Thade proves value.
JiraAvailable now
GitHubPlanned
ConfluencePlanned
SlackPlanned
Azure DevOpsPlanned
The hidden cost
Every investigation should make the next one cheaper.
Instead, most engineering teams unknowingly start from zero.
Production outage
01
Engineer investigates
02
Evidence spreads
03
Workaround documented
04
Ticket closes
05
Months later
Same production outage
Investigation starts from zero
Illustrative cost
18 engineering hours lost
The company pays again for work it already funded once.
What changes with Thade
The second investigation should never start from zero.
Thade reconnects previous investigations, evidence and successful decisions automatically.
02
Previously solved
Thade recognizes the recurrence
03
Related investigations
Prior reasoning is reconnected
04
Successful decision
A previous fix already worked
05
Supporting evidence
The conclusion stays traceable
06
Engineer starts ahead
Not from an empty page
THADE Context for Jira
What your team already solved, inside Jira.
Open an issue and check for reliable prior knowledge: what happened, what action worked and which tickets support it.
Recognize a recurrence
The panel connects the issue to previous problems and investigations within the same operational context.
Start with a supported action
When a validated resolution exists, see the recommended action and why it may help.
Go back to the evidence
Open previous issues to review their context before acting.
Jira · OPS-142Illustrative Jira issue
Investigating
Duplicate orders after a timeout
The worker retries an operation without checking whether the previous attempt already produced its intended effect.
When reliable prior knowledge is unavailable, THADE says so. It does not invent a resolution or close the issue.
Before another Jira ticket
See what your next investigation could start with.
Previous reasoning, evidence and the decision that already worked—before anyone starts from zero.
getthade.com Jira synchronized
Operational Brief
Generated automatically
Supported knowledge
Connected evidence
Since your last visit...
Thade connected a recurring problem to prior evidence and a decision that already worked.
Requires attention
Authentication failures after token rotation
Seen before across related Jira investigations.
Review previous reasoning
Proven decision
Refresh the worker secret before restarting
Succeeded in the previous occurrence.
Evidence attached
Illustrative view of the THADE experience with example data. This is not a customer result or measured time saving.
Connection and installation
From your history to the next issue, in three steps.
Use THADE's web app to explore Operational Memory and its Jira panel to consult it during an investigation.
- 01
Connect Jira and choose projects
Sign in to THADE, authorize the Atlassian connection and select the projects that belong to the same operational context.
- 02
Authorize THADE Context
The Jira connection flow opens the Context installer. Atlassian displays the permissions and may require approval from a site administrator.
- 03
Recover and reuse knowledge
THADE processes the history in the background. Explore findings in the web app and open THADE Context inside a Jira issue.
Disconnect Jira or reset memory in Settings. To remove the panel too, uninstall THADE Context in Atlassian app administration.
Validation
We didn’t ask AI to sound convincing.
We checked reconstruction against a controlled history of 1,000 Jira issues, with 190 issues analyzed in depth.
Conclusions were checked against a controlled Jira history with known ground truth.
Technical result from a controlled validation environment. Not a customer case or a measurement of savings.
Recovered
Investigation chain
Supporting evidence
Successful decision
Recurring problem
Validated using a controlled Jira dataset
1,000
Jira issues
190
In-depth analyses
15
Validated decisions
Why Thade if you already use Jira?
Jira records work. Thade makes work reusable.
Thade does not replace Jira. It reconnects what Jira already contains.
JiraThade
Stores tickets
Restores investigations
Stores comments
Preserves reasoning
Stores history
Connects evidence
Stores work
Helps avoid repeated investigations
Safe to connect
Your Jira remains your system of record.
No editing or closing your tickets
THADE analyzes the projects you select, and Context adds a consultation panel inside Jira. It does not post automatic comments or change issue status. Atlassian displays the permissions you must approve during connection and installation.
Your operational data stays yours
Your organization controls its sources, access and reconstructed knowledge. Google Sign-In is used only to authenticate your Thade account and provide basic account information. Thade does not use Google Sign-In to access Gmail, Google Drive, Google Calendar or other Google Workspace content.
Disconnect at any time
Remove a source or revoke access whenever you need. No dependency on a proprietary workflow.
Simple pricing
One avoided repeat investigation can cover the cost of Thade.
A flat early-access price for turning Jira history into reusable Operational Memory.
Early access
Thade
$299USD / month
Flat monthly price during early access. No per-seat fee and no long-term contract.
Recover your first investigation14 days free. No credit card required.
Everything needed to prove the value
Start focused. Expand after Thade proves useful in your own history.
- Connect Jira in minutes
- Recurring problems and proven decisions
- Evidence-backed conclusions
- Unlimited team members during early access
- Control over selected projects
Start with one operational context
Prove value in one focused area before expanding to more projects and teams.
Large-scale or enterprise deployment? Contact us.
Frequently asked
Clear answers before you connect Jira.
How it connects, what it shows and what you can control before getting started.
Why not just search Jira?
Search returns matching tickets. Thade reconnects symptoms, investigations, evidence, decisions and outcomes so an engineer can start from prior reasoning instead of a list of results.
How is this different from an AI copilot?
Thade is not a chat layer over tickets. It reconstructs operational history already created by your engineers and keeps the evidence behind each conclusion visible.
What if Thade does not find anything useful?
The 14-day trial is designed to answer that question before you pay. Start with the Jira projects where repeated investigations are most likely. If Thade cannot reconstruct useful prior reasoning from the selected history, you can disconnect without continuing.
Does Thade change anything in Jira?
THADE does not edit or close issues, or post automatic comments. THADE Context adds a panel inside Jira. The connection and panel require the permissions Atlassian displays for your approval.
How long until we see value?
Value becomes visible as soon as Thade finishes processing enough Jira history to reconnect a prior investigation, recurring problem or proven decision.
What happens after the trial?
You can continue for $299 USD per month during early access or disconnect Thade. There is no annual commitment and no credit card is required to start.
How is Thade different from Atlassian Rovo?
Rovo is a broad Atlassian AI experience for search, chat and agents across connected work. Thade is focused on engineering Operational Memory: reconstructing recurring problems, prior investigations, evidence and validated decisions so teams can reuse what already worked.
How do I install THADE Context inside Jira?
THADE opens the Context installer during the Jira connection flow. Select your site and review the permissions in Atlassian; a site administrator may need to approve. Once installed, open THADE Context in an issue's side panel.
What if there is no reliable previous resolution?
The panel reports that no reliable prior knowledge is available. Text similarity alone does not guarantee a reusable resolution. Recommendations appear when the history provides sufficient support; your team decides how to act.
Your next incident should not start with an empty page
Your organization already paid for this knowledge. Don’t pay for it again.
Connect Jira. Let the next engineer start where the previous investigation ended.
Recover your first investigation14 days free · No credit card